Security
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Problem with splunk login

New Member

When I want to login splunk,it alawys shows this error message:


500 Internal Server Error
Return to Splunk home page
An error occurred while rendering the page template. See webservice.log for more details
...

But the webservice.log just include the INFO Level log, no error message.

Environment:


OS:win7 Pro 64bit
Splunk version:4.3.1,4.3.2 64bit
Browser:Firefox,IE,Google Chrome

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Re: Problem with splunk login

Path Finder

Ensure the splunkweb service is started. If it is, I would try to restart it and check the windows event logs for any details it could give.

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Re: Problem with splunk login

Contributor

How did you solve this problem?

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Re: Problem with splunk login

Contributor

I'm getting this message as well. It started when I created a user, and my own role for that user. There is something in the role that is causing the user login to display this error.

I reset my browser (history, cookies, everything), go back to my Splunk server, so I can see the login page. Then log in as an Admin and change the role that I assigned to my created user.

0 Karma
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Re: Problem with splunk login

Contributor

I found capability that needs to be assigned with the role. restpropertiesget. Make sure that is added to the role.

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