Security

How do I log in if I get "No users exist" error message?

tchimento_splun
Splunk Employee
Splunk Employee

I'm an admin and I installed Splunk without an admin password. It’s now saying that "No users exist" and no one can login. What should I do?

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1 Solution

tchimento_splun
Splunk Employee
Splunk Employee

You can set an admin password using the existing user-seed.conf. Add the username and password under [user_info]. Splunk will require a restart after the change. A better way is to use the new hash generator so that you don’t add a cleartext password. See the docs for a full explanation.
http://docs.splunk.com/Documentation/Splunk/7.1.0/Security/Secureyouradminaccount#Create_a_password_...

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tchimento_splun
Splunk Employee
Splunk Employee

You can set an admin password using the existing user-seed.conf. Add the username and password under [user_info]. Splunk will require a restart after the change. A better way is to use the new hash generator so that you don’t add a cleartext password. See the docs for a full explanation.
http://docs.splunk.com/Documentation/Splunk/7.1.0/Security/Secureyouradminaccount#Create_a_password_...

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