Can't login to support portal

[alex785]

When I click on Support portal link, I get the following error from Salesforce

Login Error:
Your login attempt using single sign-on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information.

This started to happen last week, tried in another browsers, result is the same.

[piebob]

hi Alex, sorry for the frustration--someone from the Support org is going to give you a call and get this straightened out. i'll delete this point in a few hours, since it's not really a technical Splunk product question.

[piebob]

actually, you have email waiting for you, because we don't have your number 🙂