Reporting

Scheduled PDF delivery - ssLink unavailable

chrmcq
Explorer

1) Using temporary enterprise license 2) Installed PDF Server 3) Tested using debug/pdf, working OK, can see PDF rendering in python.log 4) Scheduled PDF delivery of dashboard 5) Dashboard takes approx 1 minute to generate, set timeout in pdf_server.conf to 300 6) Scheduled delivery fails. Email and python.log say "Can't attach PDF - either ssLink or sessionKey unavailable". No sign of PDF rendering in python.log. 7) Debugged sendemail.py, ssLink is not populated by argvals.get("sslink") 8) Checked alert_actions.conf, sslink is supposed to be populated with $results.url$ but is not

Any ideas?

Tags (1)

rsimmons
Splunk Employee
Splunk Employee

Go under file /etc/systems/local/alert_actions.conf:

Modify the parameter under email by adding "sslink=$results.url$" :

[email] command = $action.email.preprocess_results{default=""}$ "sslink=$results.url$"

You should start to receive your PDF's.

0 Karma

sloshburch
Splunk Employee
Splunk Employee

I have the same issue but my email command already has that.

0 Karma
Get Updates on the Splunk Community!

New in Observability - Improvements to Custom Metrics SLOs, Log Observer Connect & ...

The latest enhancements to the Splunk observability portfolio deliver improved SLO management accuracy, better ...

Improve Data Pipelines Using Splunk Data Management

  Register Now   This Tech Talk will explore the pipeline management offerings Edge Processor and Ingest ...

3-2-1 Go! How Fast Can You Debug Microservices with Observability Cloud?

Register Join this Tech Talk to learn how unique features like Service Centric Views, Tag Spotlight, and ...