Upgrade readiness failing completeness update

[uthornander_spl]

Why does the URA not update itself efter a scan?
I've had several apps installed for more than 2 weeks, and still I get the same message:
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Details

This newly installed App has not completed the necessary scan.

Version

1.1.6

Application Path

/opt/splunk/etc/apps/it_essentials_learn

Required Action

Please check again in 24 hours when the necessary scan is complete.
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Even if I force a scan, nothing changes.

[uthornander_spl]

Nope - 👎 

[StuartMacL]

I opened a case with Splunk support, they stated that problem was that "the latest version of those apps / addons were not updated in the Upgrade Readiness App database file".

They updated the database file and after that, all apps and add-ons on my (Splunk Cloud) search head passed the Python scan under the upgrade readiness app.

[StuartMacL]

Hi uthornander_spl,

Did you ever find the answer or solution to this?