The Java Bridge server is not running

[pratapa]

HI,

When we open  the Splunk DB connect , the message "The Java Bridge server is not running"

How can I troubleshoot this issue. We are using Splunk Enterprise 7.1.3.

[gcusello]

Hi @pratapa ,

check if you installed the correct version of JRE for the App version you're using.

Then configure it following the instructions at https://docs.splunk.com/Documentation/DBX/3.3.1/DeployDBX/Prerequisites

Ciao.

Giuseppe

[pratapa]

Hi,

I typed the command java -version on Indexer sever. 

[root@aeaxsplnd01 ~]# java -version
-bash: java: command not found
[root@aeaxsplnd01 ~]# which java
/usr/bin/which: no java in (/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin)

Is JRE needs to be installed on Indexer server or it needs to be installed on Search head server.

[isoutamo]

It depends if you are using only inputs then indexers (or HFs) are enough, but if you are using also dbxquery etc. then it must be also in sh layer.

Quite often java has installed under /opt. Check from correct installation manual how you should configure DBX when you are installing it. The easiest way is do it with GUI/web. Other option is do it via conf files, but I prefer GUI.

r. Ismo

[gcusello]

Hi @pratapa ,

must be installed in the location where you're running DB-Connect App.

Ciao.

Giuseppe