Knowledge Management

Splunk is not coming up due to MongoDB exit code 100

keio_splunk
Splunk Employee
Splunk Employee

Splunk is not starting up when performing an upgrade to Splunk 7.1.6 on the indexer.

Error message when starting up Splunk:
mongod exited abnormally(exit code 100, status: exited with code 100) - look at mogod.log to investigate. 
ERROR: Failed to fix non-voting members Priority value during mogod version migration from 3.0.x to 3.4.x.
Reason: ERROR while running mogod-fix-voting-priority migration. 

alt text

0 Karma
1 Solution

keio_splunk
Splunk Employee
Splunk Employee

KVStore and MongoDB was down before the upgrade was initiated.

Repair the KV Store to bring up MongoDB and restart Splunk:
1. Backup $SPLUNK_DB/kvstore/mongo/.
2. Execute: $SPLUNK_HOME/bin/splunk clean kvstore --local
3. Manually delete folder: $SPLUNK_DB/kvstore/mongo/journal 
4. Manually remove $SPLUNK_DB/kvstore/mongo/mongod.lock 
5. Run: $SPLUNK_HOME/bin/mongod --dbpath $SPLUNK_DB/kvstore/mongo --port=8191 --repair 
6. Restart Splunk after the KV Store is repaired.

View solution in original post

keio_splunk
Splunk Employee
Splunk Employee

KVStore and MongoDB was down before the upgrade was initiated.

Repair the KV Store to bring up MongoDB and restart Splunk:
1. Backup $SPLUNK_DB/kvstore/mongo/.
2. Execute: $SPLUNK_HOME/bin/splunk clean kvstore --local
3. Manually delete folder: $SPLUNK_DB/kvstore/mongo/journal 
4. Manually remove $SPLUNK_DB/kvstore/mongo/mongod.lock 
5. Run: $SPLUNK_HOME/bin/mongod --dbpath $SPLUNK_DB/kvstore/mongo --port=8191 --repair 
6. Restart Splunk after the KV Store is repaired.

Get Updates on the Splunk Community!

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...

Extending Observability Content to Splunk Cloud

Watch Now!   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to leverage ...

More Control Over Your Monitoring Costs with Archived Metrics GA in US-AWS!

What if there was a way you could keep all the metrics data you need while saving on storage costs?This is now ...