Some of my users under LDAP are not displayed from the UI, however, all the missed users are still functioning

[daniel_splunk]

Some of my users under LDAP are not displayed from the UI, however, all the missed users are still functioning. The behaviour is the same even of I use the admin account to login.

Here is the etc/system/local/authorize.conf

[role_admin]
accelerate_search = enabled
change_own_password = enabled
delete_by_keyword = disabled
edit_search_schedule_window = enabled
edit_sourcetypes = enabled
edit_statsd_transforms = enabled
embed_report = enabled
export_results_is_visible = enabled
get_metadata = enabled
get_typeahead = enabled
grantableRoles = admin
importRoles =
input_file = enabled
list_inputs = enabled
list_metrics_catalog = enabled
output_file = enabled
pattern_detect = enabled
request_pstacks = enabled
request_remote_tok = enabled
rest_apps_view = enabled
rest_properties_get = enabled
rest_properties_set = enabled
rtsearch = enabled
run_multi_phased_searches = enabled
schedule_search = enabled
search = enabled
srchIndexesDefault = *;_*
srchMaxTime = 8640000
upload_lookup_files = enabled

[daniel_splunk · Accepted solution]

From your authorize.conf, you have below grantableRoles set which will prevent users other than the one have 'admin' role to be displayed.

grantableRoles = admin

To fix this, you can just comment out the "grantableRoles = admin" and it will fix the issue and all user will be able to see from the UI.