Installation

Why am I getting an installation failure for Splunk 6.2.2, 6.2.3, and 6.2.4 in OS X 10.11 beta and how do I fix this?

Explorer

Now that the beta period is over, I can ask this question here. I have been attempting to install Splunk Enterprise (6.2.2, 6.2.3, 6.2.4) into OS X 10.11, but it fails every time with the following error (see image). The number in square brackets is usually different, but the failure mode is always the same - it attempts to check the kvstore port, finds something wrong, asks for a change (that would be invalid) and exits.

Checking prerequisites...
dyld: Library not loaded: /Users/eserv/wrangler/build-home/6.2.2/lib/libmongoc-1.0.0.dylib
  Referenced from: /Applications/Splunk/bin/splunkd
  Reason: image not found
    Checking mgmt port [8089]: dyld: Library not loaded: /Users/eserv/wrangler/build-home/6.2.2/lib/libmongoc-1.0.0.dylib
  Referenced from: /Applications/Splunk/bin/splunkd
  Reason: image not found
open
    Checking kvstore port [1048584]: invalid; must be between 1 and 65535
Would you like to change ports? [y/n]: n
Exiting....

Is there an explanation and a fix for this?

Labels (1)
1 Solution

Engager

I think DEV Team use static library path for mongodb.

I fix it like below:

1) mkdir -p /Users/eserv/wrangler/build-home/6.2.6
2) cd /Users/eserv/wrangler/build-home/6.2.6
3) ln -s /Applications/splunk/lib lib

View solution in original post

Engager

I think DEV Team use static library path for mongodb.

I fix it like below:

1) mkdir -p /Users/eserv/wrangler/build-home/6.2.6
2) cd /Users/eserv/wrangler/build-home/6.2.6
3) ln -s /Applications/splunk/lib lib

View solution in original post

Communicator

Yup. Exactly what was missing. Devs, please take note and change to relative path. Thanks Jim!

0 Karma

Contributor

that works. please promote it to an answer.

0 Karma

Splunk Employee
Splunk Employee

Converted!

0 Karma