Installation

Splunk is not launching post installation on MacOS , ModuleNotFoundError: No module named 'splunk' error

kumarviv
Explorer

I did the installation as suggested of the installation page (https://docs.splunk.com/Documentation/SplunkLight/7.3.5/Installation/InstallonMacOSX) but when I launch the GUI it is throwing this error :

File "/Applications/Splunk/lib/python3.7/site-packages/splunk/clilib/cli.py", line 24, in
import splunk.clilib.cli_common as comm
ModuleNotFoundError: No module named 'splunk'

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1 Solution

PavelP
Motivator

Hello @kumarviv,

You get this error because splunklight 7.3.5 was build for python 2.7 only and AFAIK not compatible with python 3.7. There is not such path "$SPLUNK_HOME/lib/python3.7/" in splunklight.

Try following:

  1. stop splunk process if any is running
  2. remove/deinstall splunklight
  3. delete /Application/Splunk folder
  4. reboot
  5. install splunklight with default parameters, do not change anything (path etc.)

Let me know if it worked for you.

View solution in original post

0 Karma

PavelP
Motivator

Hello @kumarviv,

You get this error because splunklight 7.3.5 was build for python 2.7 only and AFAIK not compatible with python 3.7. There is not such path "$SPLUNK_HOME/lib/python3.7/" in splunklight.

Try following:

  1. stop splunk process if any is running
  2. remove/deinstall splunklight
  3. delete /Application/Splunk folder
  4. reboot
  5. install splunklight with default parameters, do not change anything (path etc.)

Let me know if it worked for you.

0 Karma
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