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Splunk crash after upgrade from 6.6.3 to 7.1.4
vishaltaneja070
Motivator
02-11-2019
11:34 PM
Splunk Keep crashing. Below is crash log
[build 5a7a840afcb3] 2019-02-12 02:31:45
Access violation, cannot read at address [0xFFFFFFFFFFFFFFF0]
Exception address: [0x00007FF7B0A544AD]
Crashing thread: SchedulerThread
MxCsr: [0x0000000000001FA0]
SegDs: [0x000000000000002B]
SegEs: [0x000000000000002B]
SegFs: [0x0000000000000053]
SegGs: [0x000000000000002B]
SegSs: [0x000000000000002B]
SegCs: [0x0000000000000033]
EFlags: [0x0000000000010282]
Rsp: [0x000000CF468F99D0]
Rip: [0x00007FF7B0A544AD] ?
Dr0: [0x0000000000000000]
Dr1: [0x0000000000000000]
Dr2: [0x0000000000000000]
Dr3: [0x0000000000000000]
Dr6: [0x0000000000000000]
Dr7: [0x0000000000000000]
Rax: [0x0000000000000001]
Rcx: [0xFFFFFFFFFFFFFFE0]
Rdx: [0x00007F286B5DDBE8]
Rbx: [0x000000CF4D0E2130]
Rbp: [0x000000CF468FA850]
Rsi: [0x000000CF53457701]
Rdi: [0x0000000000000000]
R8: [0x0000000000000000]
R9: [0x0000000000008000]
R10: [0x00007FF7B1ED7718]
R11: [0x000000CF468F9B30]
R12: [0x000000CF468F9D60]
R13: [0x0000000000000002]
R14: [0x000000CF468F9DB0]
R15: [0x0000000000000000]
DebugControl: [0x000000CF52EF64E0]
LastBranchToRip: [0x0000000000000000]
LastBranchFromRip: [0x0000000000000000]
LastExceptionToRip: [0x0000000000000000]
LastExceptionFromRip: [0x0000000000000000]
OS: Windows
Arch: x86-64
Backtrace:
[0x00007FF7B0A544AD] ?
Args: [0x000000CF53575320] [0x000000CF468F9E40] [0x0000000000000000]
[0x00007FF7B0A538FD] ?
Args: [0x000000CF468FA820] [0x000000CF53457710] [0x000000CF468FA850]
[0x00007FF7B0B74EC3] ?
Args: [0x0000000000000000] [0x00007FF7B117F684] [0x000000CF4AE84080]
[0x00007FF7B0B73E3B] ?
Args: [0x0000000000000000] [0x000000CF4AE84080] [0x0000000000000000]
[0x00007FF7B161259E] ?
Args: [0x0000000000000000] [0x0000000000000000] [0x000000CF468FD598]
[0x00007FF7B16DF9CC] ?
Args: [0x0000000000000000] [0x000000CF468FD7F0] [0x0000000000000000]
[0x00007FF7B0C6DA42] ?
Args: [0x000000CF468FD870] [0x0000000000000000] [0x0000000000000000]
[0x00007FF7B0C73D0A] ?
Args: [0xFFFFFFFFFFFFFFFE] [0x00007FF7B0A4FB5F] [0x000000CF49A2DD70]
[0x00007FF7B0C737C4] ?
Args: [0x0000000000000000] [0x000000CF4B258C60] [0x000000CF4B258D40]
[0x00007FF7B0C85C1F] ?
Args: [0x000000CF4066ABF0] [0x000000CF468FED98] [0x0000000000000005]
[0x00007FF7B0C96BDC] ?
Args: [0x000000CF468FEBB8] [0x00007FF7B1F2C2A0] [0x0000000000000000]
[0x00007FF7B0CA4F8D] ?
Args: [0x000000CF40797880] [0x00007FF7B1F2C460] [0x0000000000000000]
[0x00007FF7B0C9F9A5] ?
Args: [0x000000CF468FEF38] [0x000000CF4066ABF0] [0x000000CF4066ABF8]
[0x00007FF7B0CB400B] ?
Args: [0x000000CF468FF2A8] [0x000000CF468FF490] [0x000000CF4066ABF0]
[0x00007FF7B114BF3F] ?
Args: [0x0000000000000000] [0x000000000AD2CFFE] [0x0000000000007530]
[0x00007FF7B114F79C] ?
Args: [0x000000CF3E811028] [0x000000000AD2CF54] [0x0000000000000000]
[0x00007FF7B0CAA9E5] ?
Args: [0x000000CF4162C190] [0x000000CF4162C190] [0x000000CF3EC28CF0]
[0x00007FF7B1136C82] ?
Args: [0x0000000000000000] [0x00007FF99CE5BDC0] [0x00007FF99CE5BDC0]
[0x00007FF99CE5BE1D] crt_at_quick_exit + 125/784
Args: [0x00007FF99CE5BDC0] [0x000000CF3EC28CF0] [0x0000000000000000]
[0x00007FF9BDC813D2] BaseThreadInitThunk + 34/96
Args: [0x00007FF9BDC813B0] [0x0000000000000000] [0x0000000000000000]
[0x00007FF9BE0254F4] RtlUserThreadStart + 52/1008
Args: [0x0000000000000000] [0x0000000000000000] [0x0000000000000000]
Crash dump written to: D:\Splunk\var\log\splunk\D__Splunk_bin_splunkd_exe_crash-2019-02-12-02-31-45.dmp
Splunk ran as local administrator
Windows Server 2012 R2
GetLastError(): 0
Threads running: 75
Executable module base: 0x00007FF7B06D0000
Runtime: 74.515457s
argv: [Splunkd -p 8089]
Thread: "SchedulerThread", did_join=0, ready_to_run=Y, main_thread=N
First 4 bytes of Thread token @0xcf4162c1a4:
00000000 94 06 00 00 |....|
00000004
First 512 bytes of Timeout object @0xcf4066abf0:
00000000 30 bc f2 b1 f7 7f 00 00 a0 71 f1 40 cf 00 00 00 |0........q.@....|
00000010 a0 ef 8f 46 cf 00 00 00 00 00 00 00 00 00 00 00 |...F............|
00000020 00 00 00 00 00 00 00 00 54 cf d2 0a 00 00 00 00 |........T.......|
00000030 30 75 00 00 00 00 00 00 a0 ab fb 40 cf 00 00 00 |0u.........@....|
00000040 b0 86 da 3f cf 00 00 00 c0 99 31 3f cf 00 00 00 |...?......1?....|
00000050 69 00 63 00 73 00 5c 00 10 00 00 00 00 00 00 00 |i.c.s.\.........|
00000060 1f 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000070 01 00 5f 00 61 00 70 00 ff ff ff ff ff ff ff ff |.._.a.p.........|
00000080 ff ff ff ff 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000090 00 00 00 00 00 00 00 00 d0 07 00 02 00 00 00 00 |................|
000000a0 58 bc f2 b1 f7 7f 00 00 30 db 0b 41 cf 00 00 00 |X.......0..A....|
000000b0 00 00 00 00 00 00 00 00 70 00 61 00 74 00 74 00 |........p.a.t.t.|
000000c0 03 00 00 00 6f 00 6e 00 a0 71 f1 40 cf 00 00 00 |....o.n..q.@....|
000000d0 d0 73 ff 3f cf 00 00 00 49 00 00 00 00 00 00 00 |.s.?....I.......|
000000e0 ff ff ff ff ff ff ff ff ff ff ff ff 00 00 00 00 |................|
000000f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000100 d0 07 00 02 00 00 00 00 d0 08 7b 40 cf 00 00 00 |..........{@....|
00000110 00 00 00 00 00 00 00 00 a0 82 79 40 cf 00 00 00 |..........y@....|
00000120 00 00 00 00 00 00 00 00 ff ff ff ff ff ff ff ff |................|
00000130 ff ff ff ff 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000140 00 00 00 00 00 00 00 00 d0 07 00 02 00 00 00 00 |................|
00000150 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000160 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000170 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000180 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000190 00 00 00 00 00 00 00 00 01 00 5c 00 61 00 70 00 |..........\.a.p.|
000001a0 60 4f fe 3f cf 00 00 00 20 a1 02 40 cf 00 00 00 |`O.?.... ..@....|
000001b0 08 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
000001c0 01 00 00 00 00 00 00 00 00 00 00 00 6f 00 6e 00 |............o.n.|
000001d0 00 a4 8a 41 cf 00 00 00 b0 a2 02 40 cf 00 00 00 |...A.......@....|
000001e0 08 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
000001f0 01 00 00 00 00 00 00 00 00 00 00 00 75 3b 00 80 |............u;..|
00000200
_when = 181587.796, _initialInterval = 30.000
x86 CPUID registers:
0: 0000000D 756E6547 6C65746E 49656E69
1: 000306A0 04010800 FEBA2203 0FABFBFF
2: 76036301 00F0B2FF 00000000 00CA0000
3: 00000000 00000000 00000000 00000000
4: 00000121 01C0003F 0000003F 00000000
5: 00000000 00000000 00000000 00000000
6: 00000077 00000002 00000009 00000000
7: 00000000 00000281 00000000 00000000
8: 00000000 00000000 00000000 00000000
9: 00000000 00000000 00000000 00000000
A: 07300401 0000007F 00000000 00000000
B: 00000000 00000001 00000100 00000004
C: 00000000 00000000 00000000 00000000
😧 00000007 00000340 00000340 00000000
80000000: 80000008 00000000 00000000 00000000
80000001: 00000000 00000000 00000001 28100800
80000002: 20202020 6E492020 286C6574 58202952
80000003: 286E6F65 43202952 45205550 36322D35
80000004: 76203039 20402032 30302E33 007A4847
80000005: 00000000 00000000 00000000 00000000
80000006: 00000000 00000000 01006040 00000000
80000007: 00000000 00000000 00000000 00000100
80000008: 00003028 00000000 00000000 00000000
terminating...
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sloshburch
Splunk Employee
04-04-2019
11:55 AM
Did you open a support case?
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vishaltaneja070
Motivator
04-17-2019
05:19 AM
@SloshBurch Yes i have opened waiting for their response.
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