Splunk Web URL - only IP works not hostname/fqdn of server


Upon fresh installation or even during restart of splunk instance, it says 

The Splunk web interface is at https://servername:8000

but when I tried to access the link using the said url, it's not working as well as server's fqdn https://servername.dns.test:8000 . I can only access the splunk web url using its ip address ex:  https://10.xx.x.xx:8000


Is this related to DNS setup of server? Any idea to this issue.



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