AIX upgrade failed from 4.1.3 to 4.2.3

[forces_housell]

While trying to startsplunk after an upgrade from 4.1.3 to 4.2.3 I get the follow dump. any ideas what is wrong?

Migrating to:
VERSION=4.2.3
BUILD=105575
PRODUCT=splunk
PLATFORM=AIX-powerpc


********** BEGIN PREVIEW OF CONFIGURATION FILE MIGRATION **********

Traceback (most recent call last):

  File "/opt/splunk/lib/python2.6/site-packages/splunk/clilib/cli.py", line 18, in <module>
    import control_api as ca
  File "/opt/splunk/lib/python2.6/site-packages/splunk/clilib/control_api.py", line 9, in <module>
    import _internal
  File "/opt/splunk/lib/python2.6/site-packages/splunk/clilib/_internal.py", line 3, in <module>
    import os, manage_search, shutil, socket, subprocess, sys, xml.dom.minidom
  File "/opt/splunk/lib/python2.6/site-packages/splunk/clilib/manage_search.py", line 15, in <module>
    import bundle_paths
  File "/opt/splunk/lib/python2.6/site-packages/splunk/clilib/bundle_paths.py", line 8, in <module>
    import splunk.rest.format as format
  File "/opt/splunk/lib/python2.6/site-packages/splunk/rest/__init__.py", line 10, in <module>
    import urllib, httplib2
  File "/opt/splunk/lib/python2.6/site-packages/httplib2/__init__.py", line 735, in <module>
    class HTTPSConnectionWithTimeout(httplib.HTTPSConnection):


AttributeError: 'module' object has no attribute 'HTTPSConnection'

[dwaddle]

I would highly recommend a support case. But, it looks like your Splunk upgrade may be missing some components. HTTPSConnection is a Python support class that is part of the httplib module. The fact that it couldn't be found is troubling.

You could try taking a backup and reinstalling 4.2.3 over the top of itself - making sure there's ample filesystem room, no tar errors, etc.

[gkanapathy]

This might happen, e.g., because of user account/permissions differences.