Why am I unable to receive logs after a new index is configured in my environment?

[Utkarsh_Singh]

A new index is configured in our environment and all required settings are being made. But we are still not receiving logs on the indexer.
Please tell what action should i take.

[mayurr98]

hey @Utkarsh_Singh

have a look at this doc
http://docs.splunk.com/Documentation/Splunk/7.0.1/Troubleshooting/Cantfinddata

let me know if this helps!

[Utkarsh_Singh]

i have gone through but nothing found useful. Please tell the condition what we can possibly have in such cases

[mayurr98]

You have asked a very general question, you have to elaborate it as what all steps you have done to index logs? So that, we can help you with where you went wrong.