Getting Data In

Indexers outage - What can I do to troubleshoot?

GaetanVP
Contributor

Hello Splunkers, 

I am facing a problem with my indexers that are not able to index anymore. Neither the data forwarder to those indexers, neither the internal Splunk logs... I even tried to index data (simple txt file) directly from the indexer GUI, I do not get any error but my selected indexe will not be filled/updated.

Any clue what I can do to troubleshoot ? There is nothing in splunkd.log file, what other logs should I check?

Regards,
GaetanVP

Labels (1)
Tags (2)
0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @GaetanVP,

did you checked if you have sufficient disk space on indexers? usually this is the reason for stop internal indexing.

If you have sufficient disk space and resources, open a ticket to Splunk Support.

Ciao.

Giuseppe

GaetanVP
Contributor

Hello @gcusello, sorry for the late reply,

Just for information the problem was linked to a bad outputs.conf I put on my Indexers. As you know, having issues with outgoing traffic would impact the data flow in a way that tcpout queue would fill up, that was the case.

Thanks,

GaetanVP

Get Updates on the Splunk Community!

Technical Workshop Series: Splunk Data Management and SPL2 | Register here!

Hey, Splunk Community! Ready to take your data management skills to the next level? Join us for a 3-part ...

Spotting Financial Fraud in the Haystack: A Guide to Behavioral Analytics with Splunk

In today's digital financial ecosystem, security teams face an unprecedented challenge. The sheer volume of ...

Solve Problems Faster with New, Smarter AI and Integrations in Splunk Observability

Solve Problems Faster with New, Smarter AI and Integrations in Splunk Observability As businesses scale ...