Getting Data In

Failed installation of trial versions of Enterprise and Universal Forwarder on domain accounts.

magicbytes
New Member

I am installing the trial version of Splunk Enterprise on Windows 10 pro 64bit. When I use a domain account the installation fails. But when I use a local account the installation succeeds.

Do the trial versions of Splunk Enterprise and Universal Forwarder support domain accounts?

0 Karma
1 Solution

PavelP
Motivator

Hello @magicbytes,

the installation can fail if the domain user don't have required permissions.

Check the %TEMP%\MSI*.log (usually c:\Windows\Temp\MSI*.log or c:\Users_username_\AppData\Local\Temp\MSI*.log) direct after the failed installation. If unsure, post the log here.

Also check this post: https://answers.splunk.com/answers/42112/splunk-install-error-on-windows.html

View solution in original post

0 Karma

PavelP
Motivator

Hello @magicbytes,

the installation can fail if the domain user don't have required permissions.

Check the %TEMP%\MSI*.log (usually c:\Windows\Temp\MSI*.log or c:\Users_username_\AppData\Local\Temp\MSI*.log) direct after the failed installation. If unsure, post the log here.

Also check this post: https://answers.splunk.com/answers/42112/splunk-install-error-on-windows.html

0 Karma

magicbytes
New Member

I am beginning to think that the trial versions do not support domain accounts. I have followed every procedure to assign permissions to the domain account per Splunk but that does not resolve the issue. Local accounts work just fine

0 Karma

PavelP
Motivator

Hello @magicbytes,

have you checked that your domain account have all required rights as listed in the documentation?: https://docs.splunk.com/Documentation/Splunk/8.0.3/Installation/ChoosetheuserSplunkshouldrunas

0 Karma
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