Getting Data In

Custom alerts logs don't appear in internal index

diletoan
Explorer

I don't see my custom alert action's logs as the documentation suggests I should.

import sys

# splat
# Run with arbitrary input, e.g., index=_internal | head 1 | sendalert splat

if __name__ == '__main__':
  print >>sys.stderr, "WARN splat look for me in the logs!"
  sys.exit(2)

According to https://docs.splunk.com/Documentation/Splunk/7.2.5/AdvancedDev/ModAlertsLog :

Access alert action script logs
[....] Any information that your script prints to STDERR will be treated as a log message. Message
prefixes, such as DEBUG, INFO, WARN, or ERROR, are treated as the log level. To review logs for an alert
action, select Settings>Alert actions.
This takes you to the Alert Actions manager page. Select View log events for your alert action.

When I run the above custom alert, I see nothing in the internal index. I do see its logs in search.log if it exits non-zero, of course, but I'd like to be able to see them from the View log events link.

How can I see that WARN log line in View log events (viz., index=_internal sourcetype=splunkd component=sendmodalert action="splat") as the documentation suggests I ought to?

0 Karma
1 Solution

diletoan
Explorer

The explanation appears to be that the stderr logs are properly captured to the internal index when a bona fide alert is configured (Searches, Reports, and Alerts).

However, they are not captured when the same custom alert is run by hand using sendalert my_custom_alert.

That's unexpected behavior, I'd say, but so it is.

View solution in original post

diletoan
Explorer

The explanation appears to be that the stderr logs are properly captured to the internal index when a bona fide alert is configured (Searches, Reports, and Alerts).

However, they are not captured when the same custom alert is run by hand using sendalert my_custom_alert.

That's unexpected behavior, I'd say, but so it is.

harsmarvania57
Ultra Champion

Hi,

Instead of if name == 'main':, can you please run simple script without that if condition ? Have a look at sample example script on doc https://docs.splunk.com/Documentation/Splunk/7.2.5/AdvancedDev/ModAlertsBasicExample

0 Karma

diletoan
Explorer

@harsmarvania57 , thanks. 'main' was a formatting error of course. I could not persuade the indented code block to be formatted correctly, so I moved it. See again. I can try your simpler example, but it's not germane: I know that the script runs, and that if stanza is good python and in most other splunk docs (e.g., the HipChat handler in those docs). I just don't know where the output goes.

0 Karma
Get Updates on the Splunk Community!

Adoption of RUM and APM at Splunk

    Unleash the power of Splunk Observability   Watch Now In this can't miss Tech Talk! The Splunk Growth ...

Routing logs with Splunk OTel Collector for Kubernetes

The Splunk Distribution of the OpenTelemetry (OTel) Collector is a product that provides a way to ingest ...

Welcome to the Splunk Community!

(view in My Videos) We're so glad you're here! The Splunk Community is place to connect, learn, give back, and ...