Developing for Splunk Enterprise

ServiceNow Splunk Integration to Modify Incidents

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Hi everyone!

I'm trying to have Splunk modify incidents in ServiceNow. For example, when an alert is triggered in Splunk based on ServiceNow data, I would like Splunk to take the oldest ServiceNow incident event that triggered the alert, and have Splunk go into ServiceNow to escalate that incident's priority and also make other related incidents in the alert's results the children of that oldest incident in ServiceNow. Does Splunk have this power?

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