Deployment Architecture

Splunk cloud indexer port 9997 is not listening for my splunk cloud instance

sivauser
New Member

Splunk cloud indexer port 9997 is not listening for my splunk cloud instance .

Please let me know whether I cannot able to set the indexer port manually in Splunk cloud like Splunk enterprise?

How can I ensure whether the port(9997) is listening for splunk cloud indexer?

Note : I have already open the network flow from my splunk client which the universal forwarder installed (UF --->> Spluk indexer 9997)

Tags (1)
0 Karma
1 Solution

dhihoriya_splun
Splunk Employee
Splunk Employee

Hi @sivauser

In Splunk cloud instance, if port 9997 is down or not listening then you need to raise a support ticket to investigate your issue by Splunk cloud networking team.

you can also check the connection by telnet between your forwarder and Splunk Cloud IP addresses on port 9997 by this way you can get the result that port 9997 is up and listening or not.

View solution in original post

0 Karma

dhihoriya_splun
Splunk Employee
Splunk Employee

Hi @sivauser

In Splunk cloud instance, if port 9997 is down or not listening then you need to raise a support ticket to investigate your issue by Splunk cloud networking team.

you can also check the connection by telnet between your forwarder and Splunk Cloud IP addresses on port 9997 by this way you can get the result that port 9997 is up and listening or not.

0 Karma
Get Updates on the Splunk Community!

Enterprise Security Content Update (ESCU) | New Releases

In January, the Splunk Threat Research Team had one release of new security content via the Splunk ES Content ...

Expert Tips from Splunk Professional Services, Ensuring Compliance, and More New ...

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...

Observability Release Update: AI Assistant, AppD + Observability Cloud Integrations & ...

This month’s releases across the Splunk Observability portfolio deliver earlier detection and faster ...