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Why does Splunk UI search hang or timeout with ResourceNotFound HTTP 404 error?

Communicator

I've experienced situations where Splunk searches stopped in the middle without any signs of life or progress.
Job -> Inspect Job will show information something along these lines:

ResourceNotFound: [HTTP 404] https://127.0.0.1:8089/services/search/jobs/1413476626.459?message_level=debug; [{'code': None, 'text': 'Unknown sid.', 'type': 'FATAL'}]

Tags (3)
1 Solution

Communicator

I found the issue is caused by Splunk's default timeout for UI-initiated searches.
To fix it, edit $SPLUNK_HOME/etc/system/local/web.conf by setting reasonably high value (in minutes) for ui_inactivity_timeout, such as:

[settings]
ui_inactivity_timeout = 180

And then restarting Splunk. Above will set timeout value to 3 hours.
See more info here: http://docs.splunk.com/Documentation/Splunk/6.1.4/admin/Webconf

View solution in original post

Communicator

I found the issue is caused by Splunk's default timeout for UI-initiated searches.
To fix it, edit $SPLUNK_HOME/etc/system/local/web.conf by setting reasonably high value (in minutes) for ui_inactivity_timeout, such as:

[settings]
ui_inactivity_timeout = 180

And then restarting Splunk. Above will set timeout value to 3 hours.
See more info here: http://docs.splunk.com/Documentation/Splunk/6.1.4/admin/Webconf

View solution in original post

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