Dashboards & Visualizations

Why am I receiving "dashboard version is missing." message after upgrading (on prem) from 8.2.6 to 9.0.0.1?

mykol_j
Communicator

Recently upgraded (on prem) from 8.2.6 to 9.0.0.1 and now getting this message on my dashboards:  "This dashboard version is missing. Update the dashboard version in source."

(The "Learn more" link following it fails, like they always have...wish they'd fix that.)

One other person that asked this was told to read up on the jQuery 3.5 upgrade -- but that makes no sense, and the documentation didn't tell me what to do.

I have to assume it's simply looking for a tag in the xml code, but what and where?

thanks!

Labels (1)
Tags (1)
0 Karma
1 Solution

shahrukhvp
Explorer

Yes, as simple as that. 

0 Karma

elizabethl_splu
Splunk Employee
Splunk Employee

Hi @mykol_j - I just tested this on a 9.0.1 instance, and the Learn More link worked for me. Would you be willing to test it again, and let me know if the Learn More link still is broken? Can you also confirm that it leads you to the main docs.splunk.com website? Thanks for raising the issue! 

0 Karma

mykol_j
Communicator

Oh, I'm sure it works for you, but we have an isolated network (no direct connection to the Internet). I've griped at Splunk for years about having something local -- it appears local because the link is:   https://splunk:8000/en-US/help?location=app.splunk_monitoring_console.monitoringconsole_configure

But docsCheckerBaseURL points to https://quickdraw.splunk.com/help  -- that's the only thing that tells me it's going "online" -- when I can't.

So, I'm assuming it's trying to go to https://quickdraw.splunk.com/help?location=app.splunk_monitoring_console.monitoringconsole_configure

But that doesn't work either... (on a system in our DMZ).

I just gave up on it years ago. They either need to provide local documentation or at least provide the link it's actually trying to hit so I can cut-n-paste it somewhere else.

0 Karma

elizabethl_splu
Splunk Employee
Splunk Employee

Hey @mykol_j I can understand how frustrating it is that you don't have the appropriate docs link in your air-gapped environment. I've shared that feedback with the docs team. 

In the meantime, here's the link that the learn more link for "Dashboard version is missing" warning goes to: https://docs.splunk.com/Documentation/Splunk/latest/Viz/DashboardjQuery

0 Karma

isoutamo
SplunkTrust
SplunkTrust
0 Karma

mykol_j
Communicator

Well, while I'm not too keen on answers consisting of links to DL;DR pages, I did find the solution. Thanks!

The answer was to add:   version="1.1"  at the top.

example, in my case:

<form  version="1.1"   theme="dark">

And, FWIW, I just noticed that in a dashboard I created from scratch after upgrading to 9.0.01 has this automagically inserted at the top:

<form version="1.1">

Get Updates on the Splunk Community!

New Case Study Shows the Value of Partnering with Splunk Academic Alliance

The University of Nevada, Las Vegas (UNLV) is another premier research institution helping to shape the next ...

How to Monitor Google Kubernetes Engine (GKE)

We’ve looked at how to integrate Kubernetes environments with Splunk Observability Cloud, but what about ...

Index This | How can you make 45 using only 4?

October 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with this ...