Dashboard Studio: "Search <id> not found. the search may have been cancelled while there are still subscribers"

[gciotto]

Hi,

I am using Dashboard Studio to build my dashboard. When loading a timechart containing a small set of events ( ~200), I frequently get a "Search <id> not found. the search may have been cancelled while there are still subscribers" error and the chart is not rendered accordingly.  It does work if I click on the chart's refresh button, but that is a very bad user experience.

The timechart's data source follows the pattern below. My dashboard has two of them.

index = <index> sourcetype = <sourcetype> source = <source> host = <host>
| multikv fields <fieldA> <fieldB> filter <condition>
| timechart avg(fieldA)  avg(fieldB)

Best regards,

Gustavo

[emlin_charly]

This is due to issues with load balancers sitting in front of the hosts. Check the stickiness of the load balancers. Accessing a SH member directly should solve it.

[VatsalJagani]

@gciotto - Ask your Splunk admins if there is a resource-limit or time-limit imposed at the user or role level, that could be canceling the searching. (With Workload Rules)

I hope this helps!! Upvote if it does!!!

[gciotto]

Hi @VatsalJagani , thank you for your comment.

The only solution that we found was to migrate our dashboards to the classic mode. The exact same queries worked fine in this mode.

Gustavo

[VatsalJagani]

Weird behavior though!!! But great it worked for you!!! Kindly accept your answer for future community users.

Kindly upvote if you find my comment helpful!!!