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Unable to see Dashboard on Splunk Instance on IOS mobile app, on Android all is working fine

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Hi, I'm using the Splunk mobile app to connect to my Splunk Instance (6.4.1) using Mobile App (2.4.2). From Android smartphone all works fine, I can see App, Dashboard and reports, from IPAD I can't see anything and the message is "No Splunk App yet. Please contact your adim."
Any suggestion?

Thanks in advance
Best regards
Tomaso

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