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Splunk Mobile app with Splunk Cloud problems?

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All,

So I in my personl lab I setup Splunk and exposed 8089 and the mobile app worked perfectly. I went to go try the same using my POC cloud instance and I get "Sign in Failed - Cannot Acces the Splunk Web Port".

Hitting
http://mycloud.splunkcloud.com:8089

Tried 443 too just in case, no luck. Is there something special I need to do for this?

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