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Splunk DB Connect Error Ver 3.1.4

Communicator

Hi I am currently experiencing an issue where i am not able to connect to an oracle service : , It says the below error message ,

Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

I tried to add database.sid = true in dx_connection.conf settings but didnt worked.

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