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Can you help me figure out why I'm gettin this authorization error when uploading tutorial data?

New Member

Hello,

Maybe someone has experienced this before and can help me.

When trying to upload the tutorial data, a login pop-up appears. After entering the correct credentials and pressing okay, the pop-up returns after a second or two. Clicking 'cancel' results in "Unauthorized" to pop up on the screen where the "Select File" button normally is before refreshing and resetting the page.

I am logged in as administrator, so I'm not sure why I am being prompted to enter my credentials again. I tried both as the admin and as the power user, but neither worked.

Any assistance would be appreciated — thank you!

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