Splunk Search

Why am I unable to connect to the mobile access server from the Splunk Mobile App 2.1.0?

lovenyberg
New Member

Connecting to the mobile server via a web browser works, but not from within the Splunk Mobile IOS app.
We are getting 404 on all requests from the mobile app against the mobile server (see logs below from mobile server).
Any help on this would be great!

2015-10-19T08:39:06.299+00:00 "GET /en-US/custom/mobile_access/proxy/services/mobile-access/ma-status?output_mode=json&acceptVersion=2.1.0 HTTP/1.1" 404 120 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.101 Safari/537.36" 83.241.227.172 time=1.016 ms
2015-10-19T08:39:16.534+00:00 "GET /en-US/custom/mobile_access/proxy/services/mobile-access/ma-status?output_mode=json&acceptVersion=2.1.0 HTTP/1.1" 404 119 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.101 Safari/537.36" 83.241.227.172 time=1.445 ms

Versions
Splunk Search Head: 6.3.0
Mobile Server: 2.0.1
Mobile iOS app: 2.1.0

alt text

0 Karma
1 Solution

ChrisG
Splunk Employee
Splunk Employee

Version 2.1.0 of the Splunk Mobile App does not use Mobile Access Server. The product no longer requires it. See the upgrade information in the documentation. You can use the Mobile App on its own or with the new add-on, which gives you additional configuration options. See About Splunk Add-on for Mobile Access for more information.

View solution in original post

ChrisG
Splunk Employee
Splunk Employee

Version 2.1.0 of the Splunk Mobile App does not use Mobile Access Server. The product no longer requires it. See the upgrade information in the documentation. You can use the Mobile App on its own or with the new add-on, which gives you additional configuration options. See About Splunk Add-on for Mobile Access for more information.

lovenyberg
New Member

Bummer, there I was installing it all. Thanks!

0 Karma
Get Updates on the Splunk Community!

Index This | I am a number, but when you add ‘G’ to me, I go away. What number am I?

March 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...