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Where do I get support for Splunk>Investigate?

Splunk Employee
Splunk Employee

Is paid support available for Splunk>Investigate?
What if I'm an existing Splunk customer and I have a support contract in place?

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1 Solution

Splunk Employee
Splunk Employee

While Splunk>Investigate is in public beta, paid support is not available from Splunk support, even if you have an existing Splunk support contract. First, did you check the docs? https://docs.splunk.com/Documentation/SplunkInvestigate

There are two great places where you can get help!

  • Splunk>answers is a great place to see if your question has already been asked and look at the great answers from community members and Splunk>Investigate team members! So please check here first in the splunk-investigate tag. If you don't see the question posted, you can also ask it here! Or...
  • If you like Slack and the fast back-and-forth interaction among members, you can now post in the Splunk>Investigate area of the Splunk Developer Platform slack community. Go to https://si.scp.splunk.com/system/slack from Splunk>Investigate and join the community there!

We'll move the great questions and answers from the slack community over to Answers so they can be found easily with search in the site and external search engines as well.

View solution in original post

Splunk Employee
Splunk Employee

While Splunk>Investigate is in public beta, paid support is not available from Splunk support, even if you have an existing Splunk support contract. First, did you check the docs? https://docs.splunk.com/Documentation/SplunkInvestigate

There are two great places where you can get help!

  • Splunk>answers is a great place to see if your question has already been asked and look at the great answers from community members and Splunk>Investigate team members! So please check here first in the splunk-investigate tag. If you don't see the question posted, you can also ask it here! Or...
  • If you like Slack and the fast back-and-forth interaction among members, you can now post in the Splunk>Investigate area of the Splunk Developer Platform slack community. Go to https://si.scp.splunk.com/system/slack from Splunk>Investigate and join the community there!

We'll move the great questions and answers from the slack community over to Answers so they can be found easily with search in the site and external search engines as well.

View solution in original post

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