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There require input fields to send ticket to remedy, where set these require input?

There require input fields to send ticket from splunk to remedy, for example
First Name =
Last Name =
Middle Name =
Login ID =
Company =
Corporate ID =
Status =
Service Type =
Assigned Support Company =
Assigned Support Organization =
Assigned Group (1000000217) =

where set these input fields, means how enable these fields for successfully integration between remedy and splunk?
And appear error in splunk (ERROR (306): Value does not fall within the limits specified for the field; (Field ID - HPD:ServiceInterface <1000000163>, {firstValue ... lastValue} - {1000 ... 4000}) ERROR (306): Value does not fall within the limits specified for the field; (Field ID - HPD:ServiceInterface <1000000162>, {firstValue ... lastValue} - {1000 ... 4000})'. ) whats the meaning this error?

Thanks; my friends,

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