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Support Portal Error

aelliott
Motivator

In the QueryString (url) it says https://na2.salesforce.com/_nc_external/identity/saml/SamlError?ErrorCode=23&ErrorDescription=Invali...

Login Error
Your login attempt using single sign-on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information.

Apparently it cannot find my contact within salesforce.

Tags (2)
0 Karma
1 Solution

ChrisG
Splunk Employee
Splunk Employee

I have seen this error before, and when I cleared my browser history, or tried it in another browser, it worked again. If not, call Support and see if they can straighten things out.

View solution in original post

0 Karma

ChrisG
Splunk Employee
Splunk Employee

I have seen this error before, and when I cleared my browser history, or tried it in another browser, it worked again. If not, call Support and see if they can straighten things out.

View solution in original post

0 Karma

aelliott
Motivator

Yeah I tried both of those already, I will give them a call. thanks!

0 Karma

webdepartment
New Member

I am getting the same error but I have tried both new browser and clearing current browser and i get the same error

0 Karma
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