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Splunk certification exam

Explorer

Anyone else having difficulties registering for Splunk Certified Core User exam?
I've followed Splunk provided form, and I haven't got any email from Vue (as it was supposed to happen).
I've contacted Pearson Vue and they told me they don't have the authorization from Splunk for my registration for exam (I've finalized the training Fundamentals 1 few months back). I've contacted Splunk about it with no feedback (certification@splunk.com).
Seems like an impossible task to go for this exam...

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1 Solution

Splunk Employee
Splunk Employee

Hi, there! We hate that you are having a poor experience. Please provide your case number(s) so we can better assist you and resolve your issue. You should have received a case number(s) upon contacting certification@splunk.com

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Splunk Employee
Splunk Employee

Hi, there! We hate that you are having a poor experience. Please provide your case number(s) so we can better assist you and resolve your issue. You should have received a case number(s) upon contacting certification@splunk.com

View solution in original post

Explorer

Please check cases 1199107 and 1199489

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Path Finder

@kschmidt_splunk , I entered my information at https://www.splunk.com/en_us/training/pearson-vue-registration-form.html to connect my accounts but I've not received my Splunk ID since and I don't know what is going on. They mentioned in the form that we don't have to send email to Splunk certification. Can you please help me to get my Splunk ID... Cannot register for certification on Pearson Vue without it. Thank you in advance. My name is Saji Oluwasegun' Ijiyemi.

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Splunk Employee
Splunk Employee

Hi, there! I can see you opened a case today ( a few minutes ago), which was the right thing to do, requesting your information to register. Our team will respond within 24 hours. Once you connect your Splunk and PVUE accounts, as it appears you have, there is a wait time associated with that connection and generation of your PVUE authorization to test. Our tutorial can be found here, for reference, regarding test reg and such: https://www.splunk.com/pdfs/training/Exam-Registration-Tutorial.pdf

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Path Finder

@kschmidt_splunk, thanks for your swift response. It's been a week now that I connected the accounts. PVUE recently sent me a temp password to login to my account. Does this have anything to do with the SplunkID or it's better to just wait to make sure the accounts are connected properly? Thanks.

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Path Finder

@kschmidt_splunk, I just got my SplunkID in the email. Thank you so much. You are the best.

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Splunk Employee
Splunk Employee

You're most welcome! Our team is usually on it. 😉

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Super Champion

as @llinderman already posted
Program Guide and FAQ page: https://www.splunk.com/en_us/training/program-guide.html
Comprehensive certification handbook: https://www.splunk.com/pdfs/training/Splunk-Certification-Candidate-Handbook.pdf
Candidate Journey Video: Overview of the new program and registration instructions. https://www.splunk.com/en_us/training/videos/splunk-certification-candidate-journey.html
Exam Registration Tutorial: https://www.splunk.com/pdfs/training/Exam-Registration-Tutorial.pdf

also expect a reply from certification team within 3-4 days

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Explorer

I already submitted 2 times the form for getting the splunk user id since begining of the month.
Also, to certification team I wrote one week ago with no reply.
This has stopped me from buying a Splunk training I was interested in as it seems that after paying alot of money for the training, I will have a nice supprise not being able to go for certification as Splunk doesn't answer.

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Splunk Employee
Splunk Employee

We hate that you are having a poor experience. Please provide your case number(s) so we can better assist you and resolve your issue. You should have received the case number(s) when contacting certification@splunk.com
Thank you.

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Explorer

I haven't received a case number, as there was no reply on my emails to certification@splunk.com
Please let me know if you can check this by the email associated with my account

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Splunk Employee
Splunk Employee

Do check your spam/junk folders for any auto responses that would include a case number, but if your contact was received you would have received a case number. Please go ahead and provide your email so we can better assist you.

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Path Finder

@kschmidt_splunk, my email address is saji.ijiyemi@gmail.com. Thank you so much for your assistance.

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