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Splunk DB connect page reloading frequently (refreshing every 5 secs)

Explorer

Hi,

I have Splunk DB connect v1.1.1 installed over Splunk 6.1 and The Db connect launcher keeps reloading every 5 secs. Is there any change in setting which I need to make for this.

Regards
Anirudh

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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Motivator

Any update on this? Having the same issue

0 Karma
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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Splunk Employee
Splunk Employee

What is the role of the user you are logged in as when you see this? I saw a similar issue, and it went away by assigning the user to the admin role or the dbx_user role.

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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Motivator

I am logged in as admin itself. I also added dbx_user as a role.Still seeing the issue.

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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Motivator

When I login as administrator I dont see this issue. But when I try with my normal user id which has admin role it again has the refresh issue

0 Karma
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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Splunk Employee
Splunk Employee

Hi, was this recently upgraded? There's a potential issue if java bridge isn't stopped before upgrade, we've added some documentation describing the problem and how to avoid it: http://docs.splunk.com/Documentation/DBX/1.1.2/DeployDBX/Installtheconnector#Install_the_Splunk_DB_C...

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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Splunk Employee
Splunk Employee

Are you using Splunk Free, or do you have an enterprise license? DB Connect is not compatible with Splunk Free.

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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Motivator

Nope. Its the enterprise one. It's fixed now. We had AD groups mapping to a role (Department wise like securityeng, securitysupport) which is again mapped to multiple roles ( admin,power,dbxuser). So because of this somehow the refresh weren't stopping. So changed the AD mapping directly to the regular roles (admin,dbxuser) which fixed the issue.

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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Path Finder

I'm having the same problem. assigning different roles doesnt help. any ideas how to tackle the constant refresh?

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Re: Splunk DB connect page reloading frequently (refreshing every 5 secs)

Motivator

What role are you assigning the user to? Do you see the constant refresh when you logged in with your "Admin" account?If yes,then test it by adding dbx_user role to the "Admin" account and try it. I didn't see the refresh when I tried with Admin account. I had the issue when I try it with any other user admin accounts.

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