Archive

License violations continue after lowering input data

Explorer

License Violations continue daily even though I have taken the daily indexing down below the Allowance. With a 500Mb Enterprise limit, I have managed to decrease the amount of data flowing in daily to >200Mb. Yet I continue to get violations.

I have tried re-applying my license, Changing to a temporary license, rebooting server; even tried to wait out the 7 day period required to refresh system. Each day i receive a new violation. Right now I'm sitting on violation #21 and there isn't any problem searching.

Should I completely disable all inputs and let it go on for 7 days collecting nothing or is there a better way of making this stop? What would make Splunk get caught in this loop of thinking there are violations when there are not?

Tags (1)

Splunk Employee
Splunk Employee

I am not familiar with the License Usage App, but I would make sure that it is displaying relevant data for all custom indexes, not just "main". I would also directly find out what the license manager says by looking in index=_internal source=*license_audit.log and looking at todaysBytesIndexed for each day.

To further analyze where the usage may be coming from, you can run queries against the index=_internal source=*metrics.log, or look at the http://localhost:8000/en-US/app/search/indexing_volume view in 4.1+ which does the same.

The size of the index on does not provide you with an accurate count about the amount of data indexed. The size on disk is the size of compressed data plus the size of index files. This is frequently half (or even less) than the actual index volume.

Explorer

I use the Splunk License Usage app to gather data for how much is being indexed for the past 24 hours. I also did my own calculations on the index screen itself. Marking down the size of the indexes each day at the same time for 3 days. I haven't exceeded 200Mb yet.

0 Karma

Splunk Employee
Splunk Employee

It seems that you have locked your system (we are still indexing data but it is not possible for you to search), in this case you will need to contact Splunk support.

The Support Engineer needs to assist you to re-set your Production license key. In case you are experiencing this problem during an Evaluation of the product (Eval License Key) you can also contact your Sales Account Manager.

Splunk Employee
Splunk Employee

how are you ascertaining the amount of data you are indexing each day? what splunk queries are you using?

0 Karma

Engager

I am not sure what may be wrong. But when you say re-applying my license - you mean free license? If not try switching to free license.

0 Karma

Explorer

NO. I've only tried re-applying the enterprise license. I will go ahead and try the free-license route.

0 Karma
State of Splunk Careers

Access the Splunk Careers Report to see real data that shows how Splunk mastery increases your value and job satisfaction.

Find out what your skills are worth!