Archive

Is there anything wrong with the notification and karma system since Friday?

javiergn
SplunkTrust
SplunkTrust

No Karma updates or email notifications since Friday at least.

Thanks,
J

Tags (3)
1 Solution

piebob
Motivator

hi! we had an issue with our email server, but it is now resolved. the karma system appears to have been functioning normally; can you clarify the issue you were/are seeing there in email to rachel@splunk please?

View solution in original post

javiergn
SplunkTrust
SplunkTrust

Hi,

Karma system seems to be behaving weirdly again.

My karma looks fine when looking at the top bar menu, next to the Logout and FAQ links.
But it hasn't been updated for days when looking in my profile, within the users tab or when displayed in a question or answer.

I've also noticed the user javyer suddenly jumped from almost nothing to 2700 points in the quarter to date page within 24 hours. Either that's wrong or I'll ask him about his secret 🙂

Notifications seem to be arriving but I've received a few duplicates in the last couple of hours though.

Regards,
J

0 Karma

oprokhorenko_sp
Splunk Employee
Splunk Employee

@javiergn site was undergoing planned maintenance that was required to bring Karma balance in sync and fix the problem some users reported in loss of Karma points. It's possible that some fluctuations were happening yesterday, but it's been completed now. If you believe you have a problem with your Karma balance or history, please contact me directly at op@splunk.com

0 Karma

piebob
Motivator

hi! we had an issue with our email server, but it is now resolved. the karma system appears to have been functioning normally; can you clarify the issue you were/are seeing there in email to rachel@splunk please?

View solution in original post

jplumsdaine22
Influencer

I didn't notice anything with the karma, just the emails were broken for me. Doesn't mean there was nothing wrong with the karma, I just wasn't checking.

0 Karma

jkat54
SplunkTrust
SplunkTrust

Just FYI, I did have 24xx karma last week, and today I found i may have lost 20 - 30 points. I assumed it was because of a previous answer that I had you piebob swap from me having the correct answer to another answer. Meaning we took my answer and unmarked it as the answer. I'm not sure if the karma reaping took that long to occur and "adjust" my karma, or if some karma was lost during the issue. Hence the "anything wrong with karma and...." ????

0 Karma

piebob
Motivator

we've identified the issue with the karma system and will be resolving it over the next day or so. thank you!

0 Karma

jkat54
SplunkTrust
SplunkTrust

fixed for me sir! Thanks! Looks like i was missing 20 karma total and it has been restored.

jplumsdaine22
Influencer

I'm missing about 3,000 karma too 😉

piebob
Motivator

uh huh, we'll get that right to you 😉

0 Karma

javiergn
SplunkTrust
SplunkTrust

Same here. I did have around 26xx at some point yesterday but now i'm back to 25xx.

Notifications are working fine now by the way so thanks for that.

0 Karma

piebob
Motivator

thanks for the heads up. i'm looking into this right now!

piebob
Motivator

can confirm this is a real issue, i think we broke something in trying to fix a different karma bug. will update when we learn more.

skoelpin
SplunkTrust
SplunkTrust

Can confirm. I thought my inbox looked a little light over the weekend

0 Karma

jplumsdaine22
Influencer

Thought I was going crazy

0 Karma

Tune In & Win!

Don't miss out on your
chance to take home free
prizes by helping our players
save the Splunk Cloudom!

Dungeons & Data
Monsters: Splunk O11y
Day Editions Games
stream live:
5/4 at 6:30pm PST
5/5 at 7:00pm PST
on