Is there a way to see my co-worker's case?
We work for the same company and I want to know if accounts can see/view each other open cases.
Every support contact is assigned an "Entitlement". Call/email Splunk support and ask them to add you to the Entitlement your co-worker belongs to.
@ somesoni2 is correct you will need to be assigned to the same entitlement as your colleague to view and update each others cases.
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