I have been tasked to "integrate" ServiceNow with a Splunk instance. We have a server where Splunk is installed and there is a separate machine where ServiceNow is installed. The people that are requesting this want to use the ServiceNow app. I have no experience with ServiceNow. I installed a universal forwarder on the ServiceNow server. So I hvae a couple questions...
Does the app still work with a forwarder? Or should I install a regular Splunk instance on the ServiceNow server and forward it to my regular search head?
Thanks in advance.
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The Splunk for ServiceNow add-on is just a custom search command ("snow") for your users to use.
you should install the add-on on the Splunk host your users are using for searching (if they're using a search head, install it there), and install the universal forwarder on the ServiceNow server (as you've done) and forward the ServiceNow logs to your main Splunk instance.
unrelated, but there are some notes in the Documentation tab for the ServiceNow add-on that might be useful for your users: