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How do I add my company Entitlement to my user ID in order to open support cases with Splunk?

Engager

Hello,

I am trying to add my company Entitlement to my user ID in order to have the possibility to open Support Cases within Splunk.

When going to "My Profile" => My Entitlements. I do not have the option to add the company's Entitlement

0 Karma
1 Solution

Splunk Employee
Splunk Employee

You can call into the Support Line - 866-SPL-UNKS and someone can assist you. If you have someone from your company already on the entitlement, they can open up a case to have you added.

View solution in original post

Splunk Employee
Splunk Employee

You can call into the Support Line - 866-SPL-UNKS and someone can assist you. If you have someone from your company already on the entitlement, they can open up a case to have you added.

View solution in original post

Splunk Employee
Splunk Employee

Here is the link in Splunk.com to our International Numbers: http://www.splunk.com/en_us/about-us/contact.html#customer-support

Engager

Support Line - 866-SPL-UNKS Is for the USA only. Irrelevant if you working from Europe

Splunk Employee
Splunk Employee

Contact your Splunk sales rep, he or she can help you sort this out.

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