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How do I add my company Entitlement to my user ID in order to open support cases with Splunk?

djmcint
Engager

Hello,

I am trying to add my company Entitlement to my user ID in order to have the possibility to open Support Cases within Splunk.

When going to "My Profile" => My Entitlements. I do not have the option to add the company's Entitlement

0 Karma
1 Solution

lwalkup_splunk
Splunk Employee
Splunk Employee

You can call into the Support Line - 866-SPL-UNKS and someone can assist you. If you have someone from your company already on the entitlement, they can open up a case to have you added.

View solution in original post

lwalkup_splunk
Splunk Employee
Splunk Employee

You can call into the Support Line - 866-SPL-UNKS and someone can assist you. If you have someone from your company already on the entitlement, they can open up a case to have you added.

View solution in original post

lwalkup_splunk
Splunk Employee
Splunk Employee

Here is the link in Splunk.com to our International Numbers: http://www.splunk.com/en_us/about-us/contact.html#customer-support

djmcint
Engager

Support Line - 866-SPL-UNKS Is for the USA only. Irrelevant if you working from Europe

ChrisG
Splunk Employee
Splunk Employee

Contact your Splunk sales rep, he or she can help you sort this out.

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