What do I do when the Agent is not able to communicate to the Controller due to connectivity issues?
Observations
In logs, we see the following messages:
[Thread-0] 22 Nov 2017 09:09:43,469 ERROR ConfigurationChannel - Exception: athenetest.saas.appdynamics.com:443 failed to respond
org.apache.http.NoHttpResponseException: athenetest.saas.appdynamics.com:443 failed to respond
Fix
Check the "SSLEnabled" property in the controller-info.xml
or any dynamics parameters configured in startup files. Ensure that "SSLEnabled" was set to "true" in the case of "https" and "false" in the case of "http".