AppD Archive

our servers is not connected to the internet, how can i download the controller and configure it?

CommunityUser
Splunk Employee
Splunk Employee

i downloaded the appdynamics agent but since our servers is not connected to the internet, i think we need to download the controller. would you please help me on how can i download it and configure it?

0 Karma

Arun_Dasetty
Super Champion

Hi,

Thanks for writing int appsphere forum. You can download controller.sh (if it is Linux) or controller.exe (for windows) from download site http://download.appdynamics.com/  , and provide executable permissions to installer and make sure that controller is meeting system requirements as per docs:
http://docs.appdynamics.com/display/PRO13S/Controller+System+Requirements and start the installer and provide required details during installation process, by default controller should be accessible at http://<controller-host>:8090/controller,  refer docs for steps to install controller http://docs.appdynamics.com/display/PRO13S/Install+the+Controller

On a side note, we request you raise your queries using form at

http://appsphere.appdynamics.com/t5/forums/postpage/category-id/Discussions/choose-node/true/interac...
and select appropriate board option while posting query (say: appd pro, lite etc, instead community feedback as raising problem queries under this section will not get notified to appsphere support team)

Do write back to us for further assistance.

Thanks,

Arun

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

I cannot access this page, please see the following image

0 Karma

Arun_Dasetty
Super Champion

Hi,

Thanks for the update. Can you please confirm the link you have used to download the AppServerAgent.zip file,

you should see controller installed for windows / linux executable file in the same download link from which you have downloaded app agent file, let us know if any disconnect.

Also can you try link http://download.appdynamics.com/browse/zone/1

Thanks,

Arun

download.appdynamics.com/browse/zone/1

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Thank you Akumar, I downladed the aggent from the trial wizard when I signed in. i used the link you provieded ( http://download.appdynamics.com/browse/zone/1 ) and i have the same error ( 

You are not authorized to access this page. Contact administrator to give you access rights)

0 Karma

Arun_Dasetty
Super Champion

Hi,

Thanks for the update, Can you please provide the following details:
- screenshot of the trial wizard you used to download app agent file

- if you do not see controller installer file in the trial wizard we request you to file ticket at http://help.appdynamics.com/tickets/new

Thanks,

Arun

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hello,

please see the attachment for screenshot of the trial wizard to download app agent file. 

 

could you please help me in how to file ticket?

0 Karma

Arun_Dasetty
Super Champion

Hi,

Thanks for the screenshot we understood that you are using nic.saas.appdynamics.com, Can you please confirm your email which will contian @domain.com which helps us to check whether domain name exists in our portal site so that we can check download priveleges if your user id exists.

You can send email to help.appdynamics.com which will create ticket at help.appdynamics.com, and respond to same email when you want to update the same ticket, let us know if that helps

Thanks,

Arun

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

I have moved this topic to the Pro Trial for Java forum as this forum is the most appropriate for this topic.

Thanks

Sid

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Also, I have provisioned you access to our SaaS download zone so that you can download the agents.

Can you pls try accessing the link below and let us know if you are able to download agents successfully?

http://download.appdynamics.com/browse/zone/1/

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hello,

please see the attachment for screenshot of the trial wizard to download app agent file. 

 

could you please help me in how to file ticket?

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hello,

please see the attachment for screenshot of the trial wizard to download app agent file. 

 

could you please help me in how to file ticket?

0 Karma

CommunityUser
Splunk Employee
Splunk Employee
I cannot access this page, please see the following image

[cid:image001.png@01CE80A1.615FA070]

0 Karma
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