hi
We just started using the SaaS version of AppDynamics. We are not able to load the application in the controller. Please help us !
Hi,
Agent might start fine , we do see in screenshot , but it could be case account-name and access-key are wrong or not provided in agent_dir/conf/controller-info.xml file Or there is connectivity issues here, Can you check if that information helps and send use the agent logs under <agent_dir>/<ver>/logs path if above is not the case
Hi ,
Can you provide the screenshot depicting the issue for more clarity? also provide agent logs if the issue is specific to agent end
Can you please tell us how to add the application to be monitored, in appdynamics.
Hi,
Providing all required details app,tier and node-name as stated in docs link at controller-info.xml will do it https://docs.appdynamics.com/display/PRO41/Install+the+Java+Agent