license.lic not included in the pro-trial downloads

[CommunityUser]

Hi.

I've tried to download both .sh and .exe trial packages from http://download.appdynamics.com/browse/zone/3/

Neither files contains the lisence.lic file required to use for on-premise trial.

Please, how can I find/get hold of this file?

Thanks.

Bård Lind

PS The error message I get is this: 

[#|2013-09-09T14:53:53.162+0200|WARNING|glassfish3.1.2|javax.enterprise.system.container.web.com.sun.enterprise.web._vs.server|_ThreadID=75;_ThreadName=Thread-39;|StandardWrapperValve[JAX-RS Servlet]: PWC1406: Servlet.service() for servlet JAX-RS Servlet threw exception
com.singularity.ee.controller.api.exceptions.LicenseException
at com.singularity.ee.controller.beans.license.MultiTenantLicenseValidator.hasLicenseExpired(MultiTenantLicenseValidator.java:392)
at com.singularity.ee.controller.beans.ControllerChecker.hasLicenseExpired(ControllerChecker.java:111)
at com.singularity.ee.controller.beans.model.UserManagerBean.getCurrentUser(UserManagerBean.java:715)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.glassfish.ejb.security.application.EJBSecurityManager.runMethod(EJBSecurityManager.java:1052)
at org.glassfish.ejb.security.application.EJBSecurityManager.invoke(EJBSecurityManager.java:1124)
at com.sun.ejb.containers.BaseContainer.invokeBeanMethod(BaseContainer.java:5388)
at com.sun.ejb.EjbInvocation.invokeBeanMethod(EjbInvocation.java:619)
at com.sun.ejb.containers.interceptors.AroundInvokeChainImpl.invokeNext(InterceptorManager.java:800)
at com.sun.ejb.EjbInvocation.proceed(EjbInvocation.java:571)
at com.singularity.ee.controller.beans.EntityManagerInterceptor.manageEntityManagerLifecycle(EntityManagerInterceptor.java:55)
at sun.reflect.GeneratedMethodAccessor71.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.ejb.containers.interceptors.AroundInvokeInterceptor.intercept(InterceptorManager.java:861)
at com.sun.ejb.containers.interceptors.AroundInvokeChainImpl.invokeNext(InterceptorManager.java:800)
at com.sun.ejb.EjbInvocation.proceed(EjbInvocation.java:571)
at com.singularity.ee.controller.beans.ExceptionHandlingInterceptor.handleExceptions(ExceptionHandlingInterceptor.java:64)
at sun.reflect.GeneratedMethodAccessor70.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.ejb.containers.interceptors.AroundInvokeInterceptor.intercept(InterceptorManager.java:861)
at com.sun.ejb.containers.interceptors.AroundInvokeChainImpl.invokeNext(InterceptorManager.java:800)
at com.sun.ejb.EjbInvocation.proceed(EjbInvocation.java:571)
at com.sun.ejb.containers.interceptors.SystemInterceptorProxy.doAround(SystemInterceptorProxy.java:162)
at com.sun.ejb.containers.interceptors.SystemInterceptorProxy.aroundInvoke(SystemInterceptorProxy.java:144)
at sun.reflect.GeneratedMethodAccessor66.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.ejb.containers.interceptors.AroundInvokeInterceptor.intercept(InterceptorManager.java:861)
at com.sun.ejb.containers.interceptors.AroundInvokeChainImpl.invokeNext(InterceptorManager.java:800)
at com.sun.ejb.containers.interceptors.InterceptorManager.intercept(InterceptorManager.java:370)
at com.sun.ejb.containers.BaseContainer.__intercept(BaseContainer.java:5360)
at com.sun.ejb.containers.BaseContainer.intercept(BaseContainer.java:5348)
at com.sun.ejb.containers.EJBLocalObjectInvocationHandler.invoke(EJBLocalObjectInvocationHandler.java:214)
at com.sun.ejb.containers.EJBLocalObjectInvocationHandlerDelegate.invoke(EJBLocalObjectInvocationHandlerDelegate.java:89)
at sun.proxy.$Proxy430.getCurrentUser(Unknown Source)
at com.singularity.ee.controller.ui.services.AUiService.getCurrentUser(AUiService.java)
at com.singularity.ee.controller.ui.services.user.UserPreferenceUiService.getUserPrefKeyForGeneralPreferences(UserPreferenceUiService.java)
at com.singularity.ee.controller.ui.services.user.UserPreferenceUiService.getGeneralUserPreference(UserPreferenceUiService.java)
at com.singularity.ee.controller.ui.services.user.UserPreferenceUiService.getGeneralUserPreferences(UserPreferenceUiService.java)
at com.singularity.ee.controller.ui.services.user.UserPreferenceUiService.getGeneralUserPreferenceValue(UserPreferenceUiService.java)
at com.singularity.ee.controller.ui.services.user.UserPreferenceUiService.getGeneralUserPreferenceBooleanValue(UserPreferenceUiService.java)
at com.singularity.ee.controller.ui.services.user.UserPreferenceUiService.isCloudAutomationEnabledInLeftNav(UserPreferenceUiService.java)
at com.singularity.ee.controller.ui.services.FeatureUiService.getCloudAutomationConfig(FeatureUiService.java)
at com.singularity.ee.controller.ui.services.NavigationUiService.getCloudAutomationTree(NavigationUiService.java)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$TypeOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:185)
at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:708)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
at org.apache.catalina.core.StandardWrapper.service(StandardWrapper.java:1550)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:343)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)
at com.singularity.ee.controller.servlet.CacheControlFilter.doFilter(CacheControlFilter.java)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:279)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:655)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:595)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:161)
at org.apache.catalina.connector.CoyoteAdapter.doService(CoyoteAdapter.java:331)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:231)
at com.sun.enterprise.v3.services.impl.ContainerMapper$AdapterCallable.call(ContainerMapper.java:317)
at com.sun.enterprise.v3.services.impl.ContainerMapper.service(ContainerMapper.java:195)
at com.sun.grizzly.http.ProcessorTask.invokeAdapter(ProcessorTask.java:860)
at com.sun.grizzly.http.ProcessorTask.doProcess(ProcessorTask.java:757)
at com.sun.grizzly.http.ProcessorTask.process(ProcessorTask.java:1056)
at com.sun.grizzly.http.DefaultProtocolFilter.execute(DefaultProtocolFilter.java:229)
at com.sun.grizzly.DefaultProtocolChain.executeProtocolFilter(DefaultProtocolChain.java:137)
at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:104)
at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:90)
at com.sun.grizzly.http.HttpProtocolChain.execute(HttpProtocolChain.java:79)
at com.sun.grizzly.ProtocolChainContextTask.doCall(ProtocolChainContextTask.java:54)
at com.sun.grizzly.SelectionKeyContextTask.call(SelectionKeyContextTask.java:59)
at com.sun.grizzly.ContextTask.run(ContextTask.java:71)
at com.sun.grizzly.util.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:532)
at com.sun.grizzly.util.AbstractThreadPool$Worker.run(AbstractThreadPool.java:513)
at java.lang.Thread.run(Thread.java:662)

[Arun_Dasetty]

Hi Bård,

Can you please provide check the email that you have recieved while requesting for pro trial for any license.lic file attached, can you please file a ticket at https://help.appdynamics.com/tickets/new or send email to help@appdynamics.com requesting to resend the pro trial license.lic , if you do not find the license file in email from AD, can you also check undrer spam folder for email?

Do write back to us for further assistance.

Thanks,

Arun