AppD Archive

i just installer 4.1 appdynamics controller and agent and it is not communicating

CommunityUser
Splunk Employee
Splunk Employee

i just installed 4.1 appdynamics controller and agent. configured the controller.xml but agent is not sending data to the controller and also there are no agent logs.

0 Karma

Arun_Dasetty
Super Champion

Hi ,

Given that you have provided agent config details(application-name, node-name and controller host and port details in controller-info.xml) and there is no connectivity issues between agent and controller and also agent started fine, 

If above settigns are valiated, can you check whether you provided account access key in controller-info.xml file from license scren in 4.1 controller UI and if not restart agent and see how it goes.

https://docs.appdynamics.com/display/PRO41/Platform+Release+Notes

If above settings are validated send the agent logs and jvm startup console logs for our review

0 Karma
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