AppD Archive

Unable to start on-premise controller

CommunityUser
Splunk Employee
Splunk Employee

I have installed the on-premise controller (controller_32bit_linux-3.9.2.2), but it fails to start.

The logs/startAS.log file says:

Waiting for domain1 to start .......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
No response from the Domain Administration Server (domain1) after 600 seconds.
The command is either taking too long to complete or the server has failed.
Please see the server log files for command status.
Please start with the --verbose option in order to see early messages.
Command start-domain failed.

 logs/server.log attached.

0 Karma

Arun_Dasetty
Super Champion

Hi Mikael,

1) We see the following message in server.log provided:
====================
[#|2014-09-16T10:12:09.268+0200|INFO|glassfish3.1.2|javax.enterprise.system.core.com.sun.enterprise.v3.services.impl|_ThreadID=1;_ThreadName=Thread-2;|Network listener http-listener-1 on port 8090 disabled per domain.xml|#]
==================

Can you enable http listener in domain.xml at path /home/appear/AppDynamics/Controller/appserver/glassfish/domains/domain1/config/ and see how it goes with manual restart of cintroller from /home/appear/AppDynamics/Controller/bin location usign startController.sh script

We assume that installation is succeeded but failed to start contoller glassfish after copying all artifacts provided install.log would help us confirm installation status as well

2) Also make sure you have added zelda.appearnetworks.com and 127.0.0.1, localhost host entries are added to etc/hosts file

-Dappdynamics.controller.hostName=127.0.0.1
-Dappdynamics.controller.services.hostName=zelda.appearnetworks.com

3) Adding to above with above changes in place please run the controller as administrator and add the following args as part of re-install process, if manual restart does not helps
controller.exe -Vad-timeout-in-min=<Controller_timeout> -Vstartup-timeout-in-min=<database_timeout>
controller.exe -Vad-timeout-in-min=45 -Vstartup-timeout-in-min=45

Let us know if that information helps.

Regards,

Arun

0 Karma
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