AppD Archive

.NET App Agent Not Reporting

CommunityUser
Splunk Employee
Splunk Employee

Installed and configured AppDynamics on our IIS server.  When finished the Machine Agent began reporting but the App Agent is still not after a few hours.  In the AppAgentLog I get this:

2015-12-01 15:52:15.1876 5984 AppDynamics.Coordinator 1 7 Warn AgentThreadImpl Agent thread problem: System.OverflowException: Value was either too large or too small for an Int32.
at System.UInt64.System.IConvertible.ToInt32(IFormatProvider provider)
at AppDynamics.Coordinator.MachineSnapshot.xw.m()
at AppDynamics.Coordinator.MachineSnapshot.xb.run()
at AppDynamics.Utils.Threading.oa.s(Object )

And the same things shows up in the WarnLog.txt:

2015-12-01 15:52:15.1876 5984 AppDynamics.Coordinator 1 7 Warn AgentThreadImpl Agent thread problem: System.OverflowException: Value was either too large or too small for an Int32.
at System.UInt64.System.IConvertible.ToInt32(IFormatProvider provider)
at AppDynamics.Coordinator.MachineSnapshot.xw.m()
at AppDynamics.Coordinator.MachineSnapshot.xb.run()
at AppDynamics.Utils.Threading.oa.s(Object )

Winston.txt shows no errors during config:

2015-12-01 15:52:14.0332 1944 1 1 I AgentConfiguration : -----------------------------------------------------------
2015-12-01 15:52:14.0488 1944 1 1 I AgentConfiguration : Warnings during execution:
2015-12-01 15:52:14.0488 1944 1 1 I AgentConfiguration : No warning(s) occurred
2015-12-01 15:52:14.0488 1944 1 1 I AgentConfiguration : -----------------------------------------------------------
2015-12-01 15:52:14.0488 1944 1 1 I AgentConfiguration : Errors during execution:
2015-12-01 15:52:14.0488 1944 1 1 I AgentConfiguration : No error(s) occurred
2015-12-01 15:52:14.0488 1944 1 1 I AgentConfiguration : -----------------------------------------------------------
2015-12-01 15:52:14.0488 1944 1 1 I AgentConfiguration : 6 succeeded, 0 failed, total 6 configuration tasks

Agent Version: 4.1.4.22

Any help would be appreciated.  Thanks.

0 Karma

Allan_Schiebold
Communicator

Hi.

Looks like you've installed the wrong bitness agent for your application. 

Make sure you install the 64 or 32 bit agent depending on your application.

0 Karma
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