AppD Archive

How to except these 2 errors?

CommunityUser
Splunk Employee
Splunk Employee

Hi,

I want to ignore these 2 errors by configuring like below however fail, still receving aelrts. Kindly advice the correct setup.

image.jpeg

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0 Karma

Brian_Wheeldon
Contributor

I suspect that the problem relates to the quotes in the Exception Message <Contains> field. 

Unless you want to match actual quotes in the error message (in which case they should probably be escaped), they don't belong.

Regards,

Brian Wheeldon

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Basically I don't want to get these 2 Errors, what should I do?

image.jpeg

0 Karma

Brian_Wheeldon
Contributor

Hi Indy,

For the first error, replace your ""null_AD_CMSG_java"" with "Market setting not configured". The field will contain no quotes when you save the rule.

For the second error, remove the quotes around "String index out of range" so the field contains no quotes when you save the rule.

Note the behavior of this configuration "When you configure an exception to be ignored, the agent detects the exception, increments the exception count, and displays the exception in Exceptions lists in the UI, but the business transaction in which the error is thrown is not considered an "error transaction" for monitoring purposes. The transaction snapshot would not show the exception in the Summary or Error Details section and the user experience for the transaction instance would be unaffected by the exception.https://docs.appdynamics.com/display/PRO42/Configure+Error+Detection

In other words, AppDynamics will continue to detect and monitor the exception, but the user experience of the request in which this exception occurs won't be marked as "Error" and the exception won't appear in the associated diagnostic snapshots.

Regards,

Brian Wheeldon

0 Karma
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