AppD Archive

HTTP 500 Internal Server Error after reboot

CommunityUser
Splunk Employee
Splunk Employee

We are having difficulty on our AppDynamics server after a reboot this morning. Database and Application services start but when we get "HTTP 500 Internal Server Error" when we try to connect. 

0 Karma

CommunityUser
Splunk Employee
Splunk Employee
The controller can take a few minutes to fully initialize, and my
experience is that during part of that time you can get this message. Have
you waited at least 10 minutes?

0 Karma

CommunityUser
Splunk Employee
Splunk Employee
Yes, it's been over an hour now...

0 Karma

Arun_Dasetty
Super Champion

Hi,

If issue still persists please send use the following logs to debug further:

- screenshot from browser depicting the issue to see URL you are tring to acces for more clarity

- database.log , startAs.log and 4-5 rencet server.log under <controller_install_dir>/logs path

Regards,

Arun

0 Karma
Get Updates on the Splunk Community!

Splunk Observability for AI

Don’t miss out on an exciting Tech Talk on Splunk Observability for AI!Discover how Splunk’s agentic AI ...

Splunk Enterprise Security 8.x: The Essential Upgrade for Threat Detection, ...

Watch On Demand the Tech Talk on November 6 at 11AM PT, and empower your SOC to reach new heights! Duration: ...

Splunk Observability as Code: From Zero to Dashboard

For the details on what Self-Service Observability and Observability as Code is, we have some awesome content ...