AppD Archive

HTTP 500 Internal Server Error after reboot

CommunityUser
Splunk Employee
Splunk Employee

We are having difficulty on our AppDynamics server after a reboot this morning. Database and Application services start but when we get "HTTP 500 Internal Server Error" when we try to connect. 

0 Karma

CommunityUser
Splunk Employee
Splunk Employee
The controller can take a few minutes to fully initialize, and my
experience is that during part of that time you can get this message. Have
you waited at least 10 minutes?

0 Karma

CommunityUser
Splunk Employee
Splunk Employee
Yes, it's been over an hour now...

0 Karma

Arun_Dasetty
Super Champion

Hi,

If issue still persists please send use the following logs to debug further:

- screenshot from browser depicting the issue to see URL you are tring to acces for more clarity

- database.log , startAs.log and 4-5 rencet server.log under <controller_install_dir>/logs path

Regards,

Arun

0 Karma
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