AppD Archive

Event Services does not Start

CommunityUser
Splunk Employee
Splunk Employee

hi

the zookeeper is runing but cant start event services

here is windows cli error message:

C:\AppDynamics\Controller\bin>controller.bat start-events-service
[INFO] Using mysql from "C:\AppDynamics\Controller"\db\bin
[INFO] Using mysql configuration file: "C:\AppDynamics\Controller"\db\db.cnf
The system cannot find the path specified.

one time i replaced all paths in controller.bat with absolute paths but the same err

0 Karma

Arun_Dasetty
Super Champion

Hi Farid, 

Is this a successfull installation during the install time? if yes, please send below logs:

a) Output of below command:

cmd> dir C:\AppDynamics\Controller

cmd> dir C:\AppDynamics\Controller\events_service\bin\

cmd> C:\AppDynamics\Controller\events_service\bin\events-service.bat start -y conf\events-service-all.yml -p conf\events-service-all.properties

b) check in services.msc whether there is AD  events service exists and if yes try to start from there

Open cmd in elevated cmd prompt as "Run as administrator"

c) what is the controller version, we tried in local 4.1 and it worked fine

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Thans Kumar for valubale hints

one key point was my installation is like this : C:\AppDynamics\Controller\events_service\4.1.0.2\bin

instead of C:\AppDynamics\Controller\events_service\bin\  as you mentioned .

finaly it told :Logging startup to "C:\AppDynamics\Controller\events_service\4.1.0.2\bin\..\even
ts-service-all-startup.log"
Starting processor.....started.

but steel no service in services.msc panel

Thanks

0 Karma

Arun_Dasetty
Super Champion

Hi Farid,

Can you try below , it looks the version folder issue is address in latest 4.1.0.4 version as i do not version folder in my local, However regarding the missing events service , please try below and see if that helps:

Open cmd in elevated (Run as administrator)

- Now navigate to <Controller_dir>\events_servicie\4.0.1.2\bin in command prompt and issue below command

cmd> events-service.bat install-events-service

0 Karma
Get Updates on the Splunk Community!

See just what you’ve been missing | Observability tracks at Splunk University

Looking to sharpen your observability skills so you can better understand how to collect and analyze data from ...

Weezer at .conf25? Say it ain’t so!

Hello Splunkers, The countdown to .conf25 is on-and we've just turned up the volume! We're thrilled to ...

How SC4S Makes Suricata Logs Ingestion Simple

Network security monitoring has become increasingly critical for organizations of all sizes. Splunk has ...