Error in Database Dashboard

[CommunityUser]

Hi,

I have configured database agent and I am getting error because of which I canot see live views, querries and sessions almost all of the dashboard features. My dashboard is shown in image dashboard,jpg.

When I go to my dashboard the first thing which I get is the error which is shown in image dashboarderror.jpg.

Error says try to start event services, so when I started event service and it is also showing error which is shown in image error.jpg.

According to error in console it says access is denied but when i try to connect throught mysql querry browser with the same credentials its connecting but when i am starting controller services its not starting.

Please help me out with this problem.

Thanks.

[Arun_Dasetty · Accepted solution]

Hi,

If issue still persits, Can you open Cmd as "Run as administrator" and issue below commands:

cmd>cd f:\AppDynamics\bin

cmd> controller.bat stop-appserver

cmd> controller.bat stop-events-service

cmd> controller.bat stop-db

cmd> controller.bat start-db

cmd> controller.bat start-appserver

cmd> controller.bat start-events-service 

and see how it goes with new load on browser refresh

[CommunityUser]

Hi,

Thanks for giving the fix. It was helpful.

Best Regards.