AppD Archive

Cannot connect to Controller

CommunityUser
Splunk Employee
Splunk Employee

Might be very basic configuration problem. I see the controller is up and running and agent is also configured properly with controller's ip.

Current Node

But in agent log I see the below exception.

[AD Thread Pool-Global0] 29 Jan 2017 17:41:56,541  INFO ConfigurationChannel - Sending Registration request with: Application Name [NGFW], Tier Name [TOMCAT], Node Name [FMC], Host Name [frfmc-51-v621b86] Node Unique Local ID [FMC], Version [Server Agent v4.2.12.1 GA #14111 r76fd5db0dff91526cbab441d7d7b6911398e6283 21-4.2.12.next-build]
[AD Thread Pool-Global0] 29 Jan 2017 17:41:56,559 ERROR ConfigurationChannel - HTTP Request failed: HTTP/1.1 401 Unauthorized
[AD Thread Pool-Global0] 29 Jan 2017 17:41:56,559  WARN ConfigurationChannel - Could not connect to the controller/invalid response from controller, cannot get initialization information, controller host [192.168.0.159], port[8090], exception [null]
[AD Thread Pool-Global0] 29 Jan 2017 17:41:56,559 ERROR ConfigurationChannel - Exception: NULL
[AD Thread Pool-Global1] 29 Jan 2017 17:42:56,560  INFO ConfigurationChannel - Filtering data with key = [javax.net.ssl.keyStoreType]
[AD Thread Pool-Global1] 29 Jan 2017 17:42:56,560  INFO ConfigurationChannel - Filtering data with key = [java.security.modssl.keyFile]
[AD Thread Pool-Global1] 29 Jan 2017 17:42:56,560  INFO ConfigurationChannel - Filtering data with key = [javax.net.ssl.keyStorePassword]
[AD Thread Pool-Global1] 29 Jan 2017 17:42:56,560  INFO ConfigurationChannel - Filtering data with key = [javax.net.ssl.keyStore]
[AD Thread Pool-Global1] 29 Jan 2017 17:42:56,560  INFO ConfigurationChannel - Filtering data with key = [javax.net.ssl.keyStorePassword]
[AD Thread Pool-Global1] 29 Jan 2017 17:42:56,560  INFO ConfigurationChannel - Detected node meta info: [Name:ProcessID, Value:30872, Name:appdynamics.ip.addresses, Value:fe80:0:0:0:250:56ff:fea9:bfd%eth0,192.168.0.51, Name:supportsDevMode, Value:true]

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1 Solution

Raunak_Mohanty
Builder
0 Karma

Jean-Baptiste_M
Builder
Hello have you correctly configured the Account key in the
controller-info.xml file?

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

I gave account-name and account-access-key as the user name and password that I use to login to controller UI. Is that correct?

0 Karma

Raunak_Mohanty
Builder

Please provide account name and access key based on following document link

https://docs.appdynamics.com/display/PRO42/Connect+the+Controller+and+Agents#ConnecttheControllerand...

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

that worked. Thanks

0 Karma

Jean-Baptiste_M
Builder
Yes this is correct.
Do you connect using HTTP or SSL?
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CommunityUser
Splunk Employee
Splunk Employee

HTTP

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